We have a proprietary system based on artificial intelligence that selects the meals that are most fit for your diet and body parameters. You can choose not to share these preferences. This will make the experience less personal. Our meal plan has gluten free, dairy free, vegetarian and vegan meals.
By making sure that our users have access to personal meal plans that aim to supply them with the right amount of nutrients, the healthy life expectancy of a user is set to be extended in the long run. We want to include breakfast and dinner as fast as possible in our subscription to give you a view of your total daily nutrient consumption.
You can! Go to your meal plan for next week. Select the day you want to swap. Tap the three dots on the card of the meal you want to swap. You can select any other meal to replace your current meal. You can change your meal plan for next week until Thursday at 10AM the week before.
You can cancel meals individually. If you are for example, out of town, not in our delivery area this might be helpful. You can change your meal plan for next week until Thursday at 10AM the week before.
Can I have different delivery addresses per meal or day?
Sure! Open your week menu and tap the three dots on a meal card of which you want to change the address. Here you can change the address up to 24hrs before delivery. Same goes for the delivery location!
This depends. If you have used VISA to pay, your subscription is renewed automatically every week on Thursday! If you have used Bancontact to pay, you should renew your payment every week in our app by confirming your meal plan.
Currently this is not supported in the app. However, feel free to reach out to us, we would be happy to arrange extra meals for you! Be aware that meal orders for the next week should all be in at the latest Thursday at 10AM, the week before.
Our recommendation engine prepares a meal plan for you automatically every week. You can alter this meal plan by adding dishes, swapping dishes, adding dinner and so on. The deadline to alter your meal plan for next week is on Thursday at 10 AM. If you haven't confirmed your plan by then, it will autoconfirm for you so that you don't miss your meals the week after. If you paid using Bancontact or other non-recurring payment methods this auto-confirmation is currently not possible.
We accept multiple recurring and non-recurring payment methods. Visa and Mastercard are the non-recurring payment methods we accept. These methods allow you to receive new meals every week in a subscription format, without having to do a new manual payment every week. Bancontact and EdenRed Ticket Restaurant meal vouchers are the non-recurring payment methods we currently accept.